Point out the parts that need attention.
Give approximate sizes and identify fragile sections, large pieces and anything that may need dismantling. Show the team the collection access during the survey.
Start with the address and the belongings
Keep the final handover in the picture.
Sending belongings to Saint Barthélemy or preparing a household move? Tell us what needs to go and where the receiver wants it handed over. We can discuss packing, handling and the proposed journey with that final address in view.

Begin with where the goods should finish
The final Saint Barthélemy address matters from the first discussion. Give the team the intended handover, who expects to receive and what help you want considered after arrival.
If another place comes up while discussing the proposed journey, keep the final destination visible. Ask what any onward stage involves and whether it is included, rather than assuming it is already arranged.
Our established destination agents assist with paperwork, port collection and home delivery as part of our services. The actual Saint Barthélemy route, receiving arrangements, address and charges need their own agreement.
Make the handling needs visible
Different belongings need different questions. Use the item list to explain the pieces, their condition and the help you want before the proposed work is set out.
Give approximate sizes and identify fragile sections, large pieces and anything that may need dismantling. Show the team the collection access during the survey.
Count each box or barrel type and add external measurements, approximate weights and broad contents. Mark which packages are ready and which still need packing.
Identify larger or unusual pieces and distinguish commercial goods from household belongings. Ask for acceptance and import requirements to be checked for the actual items.
Check the right territory
Saint Barthélemy has its own customs and tax position. Guidance for Saint-Martin, Guadeloupe or mainland France should not be treated as the answer for the belongings you want to send here.
Ask which current local requirements and charges apply to the actual origin, goods and proposed move. An enquiry or quotation does not decide tax treatment or eligibility for relief.
Read the separate Saint-Barthélemy guidanceBuild the support around the goods
Our team handles the survey and manages the agreed job. Bring the item list and receiving brief together so the proposed work can be reviewed as a whole.
Full-service moves include professional international packing, furniture dismantling and reassembly, with the work set out in the quotation. Our international packing specialists have over 20 years of experience.
Show delicate pieces and access limits during the survey. Packing-only conditions need a separate check; the specific route, goods and receiving scope still need review.
Keep the destination and the work clear
Name Saint Barthélemy and the intended receiving address. It is a separate destination from Saint-Martin; the team needs the actual endpoint to review the proposed work.
Keep the final Saint Barthélemy address in the discussion. Ask who handles any onward stage, what is included and which responsibilities or charges remain separate.
List each piece with approximate sizes, condition and delicate parts. Say what may need dismantling and show access at collection during the survey.
Yes. Explain which belongings need preparation and the furniture work you want considered. The team will discuss the request alongside the proposed shipment and receiving arrangements.
Do not assume they apply. Ask about the current requirements and charges for Saint Barthélemy, the actual goods and origin, then read the responsibilities in the quotation.
Use the route leaving Saint Barthélemy option and name the intended destination. The reverse direction needs its own journey and receiving review.
Connected services
Start with the main shipment. Add supporting services only when they are useful, so the enquiry stays clear.