From the item list to the handover
Make clear where you want the work to end.
Sending boxes or planning a household move to Puerto Rico? Tell us what needs to go, where we would collect it and who will receive it. We can discuss the packing help and arrival arrangements you want checked before setting out the proposed work.
Read the job from beginning to end
A shipment can involve more than moving the goods between two points. Say which parts you want help with, then read the quotation against that request.
Keep the authority questions separate
Puerto Rico is within the US customs territory, where US Customs and Border Protection administers customs. That does not decide the treatment of your goods or answer every local tax question.
Ask which federal and Puerto Rico requirements apply to the goods and origin you have described. An old household-moving regulation or guidance for a different origin should not be treated as your current exemption.
Read the GAO customs-territory comparisonSource published 18 March 2026 and publicly released 17 April 2026; reviewed 6 November 2026. The report explains customs models, not household-shipment eligibility. Current individual requirements remain for the relevant authority to confirm.
Match the help to what is moving
Our team handles the survey and manages the agreed job. Explain what needs moving so the proposed Puerto Rico route and service scope can be reviewed.
Full-service moves include professional international packing, furniture dismantling and reassembly, with the work set out in the quotation. Our international packing specialists have over 20 years of experience.
During the survey, point out fragile parts, large pieces and access limits. Packing-only conditions need a separate check.
Count each type, then add external measurements, approximate weights and broad contents.
Prepare the package list ↗SpaceContainer planningUse volume references to describe the load. They do not select equipment or reserve space.
Compare planning references ↗Specialist reviewVehicles and commercial goodsIdentify these separately so acceptance and import requirements can be examined for the actual goods.
Describe specialist cargo ↗Make room for the receiving side
The person receiving the goods should understand the handover being requested. Explain which arrangements are in place and which still need discussion.
Keep the item list current and name the intended receiving address. Say whether you plan to manage the arrival formalities yourself or want assistance considered.
Our established destination agents assist with paperwork, port collection and home delivery as part of our services. The specific Puerto Rico arrangements, address and scope still need to be agreed for the proposed shipment.
Describe access at the intended address and who will be ready to receive the belongings. Ask what happens after the arrival point and which tasks belong to each person.
Duties, storage, insurance, extra handling and destination charges need their own scope. A request for help does not make every charge or task part of the quotation.
A clearer Puerto Rico enquiry
Start with the actual goods, collection location and intended receiving address. Then say which preparation and arrival tasks you want to discuss.
List both, keeping package quantities separate from furniture pieces. Measurements and broad contents help the team understand the proposed load without selecting a shipping method in advance.
Read the stated responsibilities and charges. Ask about anything unclear, including separate destination costs; a quotation does not decide an authority's tax treatment.
Yes. Identify what needs packing or furniture preparation during the survey. The team will discuss the work requested alongside the route and proposed shipment.
Give the intended address, access information and the handover you want. Explain whether the receiver will manage formalities or wants assistance considered. Avoid sending sensitive identity papers through a general enquiry.
Yes. Use the route leaving Puerto Rico option or change the origin in the enquiry. Each direction needs its own route and receiving review.
Connected services
Start with the main shipment. Add supporting services only when they are useful, so the enquiry stays clear.