Describe the shipment before making plans
Start with the shipment you want us to review.
Thinking about sending belongings to Cuba? Tell us what the goods are, who will receive them and where they need to arrive. The proposed route, goods acceptance and receiving arrangements need specialist review before you commit to packing or transport.
A useful first conversation
A household move, boxes for another person and business goods are different requests. Explain your own plans rather than trying to fit them into a service description.
List furniture, packages and other pieces with quantities, approximate sizes and condition. Separate your own used belongings from new purchases and anything intended for business use.
Say who owns the goods and who is intended to receive them. If you are relocating yourself, explain how that move relates to the shipment.
Start a household inventoryDescribe the help before arranging it
Show what would need protecting, dismantling or careful handling. Our team manages surveys and jobs, and our international packing specialists have over 20 years of experience. For Cuba, the route and goods still need their own review before any work is agreed.
A full-service household move can include international packing, furniture dismantling and reassembly. Use the service pages to describe the help you want; they do not confirm those arrangements for a Cuba request.
If the proposed shipment can proceed
Keep the intended handover in the discussion from the start. The work and charges can only be agreed against the route, goods and receiving arrangements that have been checked.
Identify the packing work and collection access. Check that the proposed work follows the item list reviewed by the team.
Ask who would handle paperwork, collection after arrival and any further delivery. Do not assume an enquiry includes home delivery or confirms a Cuba agent.
Discuss agent assistance, shipping to port or customer-managed paperwork as options to establish for the specific route. Ask which destination and third-party charges would be separate.
Before making commitments
Describe the origin, goods, owner, intended receiver and receiving location. Add quantities, approximate measurements and the help you want. The request remains for review rather than confirming a service or booking.
Yes. Explain who owns the goods and who will receive or use them. A move of your own household and goods sent to another person should be described clearly so the appropriate questions can be checked.
Start with the list and photographs or measurements of awkward pieces where available. Discuss packing needs before committing to work. The proposed route and goods acceptance need review first.
No. A location helps describe what you want. It does not establish an available route, agent or delivery zone. Give the intended address and ask for the receiving work to be checked.
No price is calculated here. The goods, collection, preparation, transport and receiving arrangements need review before a quotation can set out the work and charges.
Use the route leaving Cuba option and name the country the goods need to reach. That direction and its arrangements require their own specialist review.
Connected services
Start with the main shipment. Add supporting services only when they are useful, so the enquiry stays clear.